Frequently Asked Questions

Everything you need to know about your Vitabiotics® fashion experience.

How long does shipping typically take?

Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free, while returns for refund may incur a small restocking fee.

How do I find my perfect fit?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our Vitabiotics® signature fit is tailored for a modern silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in all our Vitabiotics® collections.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey directly to your door.